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How to Sign Up for an Account

This guide walks you through everything, step by step: creating your account and setting up the free authenticator app on your phone. The whole thing takes about 10 minutes.


Part 1: Create your account

  1. 1Go to the sign-in page and click the Create account tab at the top.
  2. 2Fill in the form: your farm name, your name, cell number, email, and a password (at least 8 characters), plus your address.
  3. 3Click the green Create account button at the bottom.
  4. 4Wait for approval. An administrator reviews every new account, usually within 24 to 48 hours.

This is what the form looks like:

The CropShield create account form
Tip: write your password down somewhere safe. If you forget it later, use the Forgot password? link on the sign-in page.

Part 2: Set up the authenticator app on your phone

CropShield uses two-factor authentication (2FA) to keep your account safe. Along with your password, you will enter a 6-digit code from a free app on your phone each time you sign in. The code changes every 30 seconds, so only someone holding your phone can get in.

Step A: Install an authenticator app (one time only)

If you do not already have one, install one of these free apps:

  • iPhone: open the App Store, search for “Google Authenticator” or “Microsoft Authenticator”, and tap Get to install it.
  • Android: open the Play Store, search for “Google Authenticator” or “Microsoft Authenticator”, and tap Install.
Installing a free authenticator app on a phone

Step B: Scan the QR code at your first sign-in

  1. 1After your account is approved, sign in with your email and password.
  2. 2The website will show a QR code (a square barcode).
  3. 3Open your authenticator app and tap the + (plus) button, then choose Scan a QR code.
  4. 4Point your phone’s camera at the QR code on the screen. The app adds CropShield automatically.
  5. 5The app now shows a 6-digit code. Type it into the website to finish.
Scanning the CropShield QR code with a phone

Step C: Signing in from now on

  1. 1Enter your email and password as usual:
The CropShield sign-in form
  1. 2When asked, open your authenticator app and type the 6-digit code shown next to CropShield.
  2. 3That’s it — you’re in. The code changes every 30 seconds, so there is nothing to remember.
Entering the 6-digit code from the authenticator app

If your code doesn't work

Codes expire every 30 seconds. If one fails, wait for the app to show a fresh code and try that one right away. Also check that your phone’s date and time are set automatically (Settings → General → Date & Time on iPhone, or Settings → System → Date & time on Android).

If you lose your phone or get a new one

Contact us at laura@cropshield.ca and we will reset your two-factor setup so you can scan a new QR code on your new phone.

Frequently Asked Questions

Why do I need an account?

An account is required so we can verify client access before orders are placed.

How long does approval take?

Most accounts are reviewed and approved within 24 to 48 hours.

Why do I need an authenticator app?

It keeps your account and your order information safe. Even if someone guesses your password, they cannot sign in without the code on your phone.

Does the authenticator app cost anything?

No. Google Authenticator and Microsoft Authenticator are both free.

Can I place an order before my account is approved?

No. You will need to wait until your account has been approved before placing an order.

What if I have trouble signing up?

Please contact us at laura@cropshield.ca and we will walk you through it.